SMART | Services

Cloud Management & Deployment

      Cloud Infrastructure Management (AWS, Azure, GCP)
      Cloud Monitoring and Optimization (Performance, Cost)
      Cloud Backup and Disaster Recovery
      Cloud Automation and Orchestration (CI/CD pipelines)
      Hybrid and Multi-cloud Management
      Cloud Migration (On-premises to Cloud)
      SaaS, PaaS, and IaaS Deployment
(Software/Platform/Infrastructure as a Service)
      Serverless Architecture Implementation

Custom IT Solutions

      Data Analytics Solutions (Big Data, AI, Machine Learning)
      Enterprise Resource Planning (ERP) Solutions
      DevOps Consulting and Implementation
      Business Process Automation

Cybersecurity Protection

      Managed Security Services (MSSP)
      Vulnerability Assessments and Penetration Testing
      Network Security and Monitoring (Firewall, IDS/IPS)
      Endpoint Security and Management (Antivirus, EDR)
      Identity and Access Management (IAM)
      Data Encryption and Compliance (GDPR, HIPAA, PCI-DSS)
      Incident Response and Threat Hunting

Remote Desktop Support & Fault Diagnosis

          Tier 1 Remote Desktop Support
(Basic troubleshooting, password resets, connectivity issues)
          Remote Fault Diagnosis and Resolution
(Network, hardware, software)
          Software Troubleshooting and Updates
          User Account and Permissions Management

PC Repairs & Maintenance

      PC/Laptop Hardware Repair
(Motherboards, RAM, Hard Drives, etc.)
      Component Replacements and Upgrades
(CPU, GPU, storage)
      Software Reinstallations, Data and Operating System Recovery
      Preventative Maintenance Services
(Cleaning, re-cabling)

Hardware & Software Provisioning

      Hardware Procurement
(Desktops, Laptops, Servers, Networking Equipment)
      Software Licensing and Deployment
(Microsoft, Adobe, business-specific software)
      Hardware Configuration and Installation
      Software Configuration, Integration, and Customization

On-site Technical Support

      On-site Technical Support
(Break/fix, setup)
      On-site Network Setup and Troubleshooting
(Cabling, routers, switches, internet breakout testing)
      On-site IT Infrastructure Deployment
(Servers, network racks)
      On-site Preventative Maintenance and Upgrades

Sub-contracting Services

          Sub-contracted IT Support
(Supplementary staff for large projects)
          Sub-contracted Help Desk Solutions
(Offloading tier 1 or tier 2 support)
          Specialized IT Consultants
(Cybersecurity, cloud architecture, DevOps)
          Managed IT Projects
(Handling end-to-end IT solutions on behalf of businesses)

Hosted PBX & Telephony Solutions

      Hosted PBX (Private Branch Exchange) Services
(Cloud-based phone systems)
      VOIP Solutions
(Voice over IP for cost-effective calling)
      Virtual Telephony Services
(Virtual phone numbers, automated attendants)
      Unified Communications as a Service (UCaaS)
(Combining voice, video, messaging, and collaboration tools)
      VOIP Network Setup and Configuration
(Installation and setup of VOIP phones and networks)
      Call Center Solutions
(Integrated software and hardware for customer service centers)
      Telephony Security and Compliance
(Securing VOIP communications, ensuring regulatory compliance)

At Smart Technologies, we are committed to delivering exceptional service and cutting-edge technology, helping businesses thrive in the digital landscape.

Contact:

Email: martin@smart-technologies.co.za Tel: 060 799 3227